How to Order

 Mail Orders

• On the product, please enter the size, quantity and the colour/message if applicable. When you have finished shopping, click on the basket icon to complete your purchase.

• Please refer to our size chart for Impsport clothing.

• Any special requirements, such as personalisation on products, specific sizing or delivery instructions, please enter in the ‘Special Instructions’ box in checkout.

• All Impsport products are made to order, so please allow up to 28 Working Days for delivery.

• For event merchandise, please state the date of the event, so we may get the items produced in time for it. Please allow an average production time of 2 weeks.

• We offer a wide range of cycling and triathlon garments with a selection of those available on ‘Your Club Shop’, an exclusive service which allows members to purchase replacement club kit from their own club webpage via a unique password. Please contact Impsport Mail Order department for more information.

Bulk Orders

• We offer a substantial discount to clubs ordering 6 or more club kit garments. These orders should be processed through our sales department via email, fax or written. We do not take orders via telephone.

• Artwork designs should be provided in Freehand MX or Illustrator CS2, preferably saved as an .eps file with all fonts converted to paths or turned to outlines. Colours should all be in 3 figure spot coated pantones, as all our colour mixing is done visually. All files from the Internet and other low grade sources will require redrawing and will incur an additional fee.

• All non standard sizes incur a charge of 20% of the value of the garment. Please refer to the Impsport size chart for reference.

• For garments manufactured without Impsport branded logo incur a charge of 20% of the value of the garment.

• Lead times vary throughout the year, increasing during busy weeks. An order (including artwork order) will be scheduled within this set lead time at time of order. A request of shorter lead times will require a charge of 50% of the order value.

• All bulk orders require a deposit of 50% of the order value, payable within 10 days of placing the order.

• You will be invoiced on completion of the order and the remainder of the balance is required within 7 days of receipt of invoice.

• Please Click Here for Online and Bulk Orders Club Kit Prices.